Compared to speech recognition, which was invented in its most rudimentary form in the 1950s, voice authentication only emerged as a commercially viable technology solution in banking over the last couple of decades. For Illuma, the journey to developing voice verification to secure phone calls began in 2016 as an advanced R&D project with the […]
Community financial institutions (CFIs) are investing in several key areas for 2024-2025. While every bank and credit union would love to increase AUM and NIM, those are broad goals that require strategic improvements across the organization. These days, such advances are driven largely by technology decisions. Here is an overview of how CFI leaders are […]
Artificial Intelligence (AI) was the hot topic at the CUNA Technology, Operations, & Member Experience Council Conference this year. Ideas, insights, and inquiries about AI were on everyone’s lips. Here are our takeaways from the sessions and conversations we were able to join at the conference. Members Will Soon Expect AI to Be Part of […]
Does a FinTech credit union partnership make sense for your organization? If you need to maintain a competitive edge without a big bank budget, it might. Here are the right questions to ask to get things started.