Frictionless Voice Authentication & Fraud Prevention
What We Do
Protect and Delight Your Members with Seamless Voice Verification
We provide frictionless voice authentication and fraud prevention for credit union contact centers to dramatically improve performance in three areas.
Enhance Member Experience
Reduce Call Handle Times
Increase Account Security
What Credit Unions Are Saying
Improve and Secure the Member Experience with Illuma Shield™
Illuma Shield™ is our flagship voice biometrics product, built on state-of-the-art Signal Processing, AI, and Machine Learning technologies.
Voice Authentication
Our frictionless voice authentication system works in the background to rapidly and seamlessly validate the identity of callers during contact center conversations.
Fraud Prevention
We help credit unions keep fraudsters at bay and prevent account takeovers with voice biometrics technology that can’t be replicated or fooled.
Unwavering Commitment to Our Partners
Credit unions are our clients, investors, and innovation partners for the long term
Digital Solutions That Are Right Sized for Credit Unions
Our technology is purpose-built for credit unions to be affordable, effective, secure, easy to deploy, and simple to use.
