Newsroom: Company Announcements

Illuma Secures Strategic Financing from Stifel Bank

February 19, 2025 | Company Announcements

Funding will accelerate growth and enhance fraud solutions for banks and credit unions. Illuma, a leader in voice authentication and fraud prevention solutions for community financial institutions (CFIs), today announced it has secured strategic financing... [ more ]

Illuma Shield™ Voice Authentication Now Available on Genesys AppFoundry

October 10, 2024 | Company Announcements

Mid-market focused voice verification solution integrates with Genesys Cloud to deliver frictionless caller authentication. Illuma Labs, a voice biometrics provider specializing in serving community financial institutions, today announced its market leading voice authentication solution, Illuma... [ more ]

Illuma Closes $9M Series-A to Accelerate Innovation and Battle Fraud

September 10, 2024 | Company Announcements

Rapidly growing voice authentication solution provider earns support from seven well-known investment groups. Illuma Labs, a leader in voice authentication technology for banking contact centers, has secured $9 million in Series A funding led by... [ more ]

AmeriCU Credit Union Adds Illuma Voice Verification for Seamless Security

August 21, 2024 | Company Announcements

Seamless 24/7 Member Experience with Voice Authentication and Conversational AI Integration in Call Centers. AmeriCU Credit Union, one of New York State’s largest full-service credit unions, has deployed Illuma Shield™ voice verification technology in their... [ more ]

SF Fire Credit Union Adds Illuma Voice Authentication to Call Center

January 20, 2024 | Company Announcements

Illuma Labs’ voice verification solution and the Glia Interaction Platform strengthen security while improving member experience in the contact center SF Fire Credit Union, a community-focused financial institution serving the Bay Area, has deployed Illuma... [ more ]

P1FCU Launches Illuma Voice Authentication for 100,000 Members

August 21, 2023 | Company Announcements

Members of this Pacific Northwest credit union are gaining access to voice verification with Illuma Shield™ P1FCU (Potlatch No. 1 Credit Union) is continuing to grow its recognition as a technology-forward financial institution by adopting... [ more ]

Financial Plus Credit Union Improves Member Experience with Illuma Voice Authentication

June 21, 2023 | Company Announcements

Financial Plus deploys Illuma Shield™ voice verification to prevent fraud and create a seamless call center experience for members   Financial Plus Credit Union recently rolled out voice authentication software as part of its push... [ more ]

WyHy Federal Credit Union Transforms Member Security with Illuma Shield Voice Authentication

June 7, 2023 | Company Announcements

Wyoming based credit union implements state-of-the-art voice verification software on Glia Interaction Platform to secure member transactions in the call center WyHy Federal Credit Union has implemented industry leading security measures in its call center... [ more ]

Evans Bank Adds Illuma Shield Voice Authentication as Latest Customer Experience Enhancement

April 18, 2023 | Company Announcements

A 100 year-old bank deploys high-tech voice verification for convenience and security Evans Bank has announced voice authentication as the latest step in the financial institution’s continuous journey of digital transformation. The community bank chose... [ more ]

Notre Dame Federal Credit Union Makes Illuma Voice Authentication Available for Members

March 21, 2023 | Company Announcements

Members banking with NDFCU will have frictionless, secure access to their accounts using voice biometrics Notre Dame Federal Credit Union (NDFCU) is partnering with an award-winning CUSO, Illuma, to rapidly deploy modern voice authentication technology... [ more ]