The FinTech Innovation Partner That Listens to YOUR Voice
At Illuma, we are a responsive and agile FinTech team dedicated to driving digital transformation. We empower organizations to enhance their brand reputation by delivering a modern, seamless user experience and improved account security. Let us help you strengthen your organization’s security while elevating the account holder experience.
Why Choose Illuma
- Illuma offers IllumaSHIELD™ – an affordable, easy-to-implement voice security system that is quick to deploy and simple to use, with full support from our responsive team.
- We are dedicated to providing cutting-edge caller verification software that’s accessible to organizations without the hefty price tag of large financial institutions.
- We value long-term collaboration. Your feedback shapes the future of our product, driving the development of new features that better serve your needs.
About Illuma
Illuma is a FinTech headquartered in Plano, Texas and based 100% in the US. Illuma is a leader in real-time voice security and fraud defense for contact centers. Its flagship solution, IllumaSHIELD™, uses AI-powered voice biometrics to deliver secure, seamless authentication, reducing fraud risks while improving efficiency in contact centers.
Industry Recognition and Awards
These honors reflect our commitment to driving innovation and excellence in the financial services industry.
Our Mission
We are dedicated to cutting through the noise to develop Artificial Intelligence, Machine Learning, and Voice Biometric solutions that are both affordable and easy to use. Our goal is to deliver maximum impact on efficiency, security, and account holder experience.
Our Vision
We envision a future where technologists, clients, and partners work together to create the most effective innovations that address both current and emerging challenges in an increasingly complex world.
Excited about collaborating on high-impact innovation?
Meet Illuma’s Executive Team
Our executive team is committed to driving innovation and delivering impactful solutions. With a diverse background in technology, finance, and security, they guide Illuma in providing cutting-edge solutions that empower contact centers. Get to know the leaders who are shaping the future of digital transformation and account holder security.
Milind Borkar, PH.D. 
Founder & CEO
With over 10 years of experience in R&D, Marketing, and Business Development within high-tech industries, Milind has a proven track record of leading cross-functional teams and managing global accounts. He has successfully launched over 50 products, driving innovation and growth.
Milind’s passion lies in supporting banks and credit unions, recognizing their unique role in serving local communities. He is proud to lead a company dedicated to providing financial institutions with secure, convenient solutions that keep people connected to their money safely.
“At Illuma, we are deeply committed to empowering financial institutions that are truly dedicated to serving their communities. It’s a privilege to lead a company focused on providing secure, seamless solutions that keep people connected to their finances with confidence and peace of mind.”
Jeremy Whittington 
Co-Founder & CTO
With over 20 years of experience in architecting SaaS applications for Fortune 100 companies, Jeremy has designed and deployed multiple systems that have been utilized across a global computer security software company. He is also the founder of two successful technology startup ventures.
Jeremy’s career began in customer service, and that passion for improving the customer experience continues to drive his work today. He finds great excitement in developing technology that not only reduces fraud but also enhances the customer experience—a rare and valuable achievement.
“My career started in customer service, and that has been a primary driver over the past 20 years. It’s exciting to work on technology that can reduce fraud and improve the customer experience at the same time. A rare achievement.”
Amy Travers 
Vice President of Sales
Amy Travers leads Sales at Illuma, where she works closely with financial institutions to transform voice interactions into secure, seamless, and trusted experiences. Her leadership is focused on delivering measurable business value while protecting account holders and enhancing the overall contact center journey.
Before Illuma, Amy led sales in Fraud and Biometrics at Nuance, continuing in voice security at Microsoft after its acquisition. She brings deep expertise in voice authentication, AI-driven fraud prevention, and customer experience at scale.
Earlier, she founded a large contact center, giving her firsthand insight into the challenges of delivering secure, practical solutions.
“I’m passionate about helping financial institutions create secure, human-centered voice experiences. At Illuma, we’re redefining what trust sounds like.”
Meet Illuma’s Board Members
Our board members are dedicated to guiding Illuma’s growth with strategic insight and strong industry expertise. Together with our executive team, they support Illuma’s mission to deliver cutting-edge voice security solutions that protect contact centers while improving the account holder experience.
Dave Tucker 
Dave Tucker is a Partner at Next Level Ventures and a seasoned technology executive with a career focused on building and scaling high-growth companies. He previously served as Senior Vice President of Technology at Workiva, helping grow the company from a pre-revenue startup into a 1,600+ employee public company with over $400M in annual revenue. Today, Dave invests in and advises innovative technology organizations, serving as a board member or advisor to companies including Illuma, Nymbus, Posh, Facteus, DefenseStorm, PortX, Provision IAM, Silvur, Allure Security, Tractor Zoom, and Vertex.
Venu Shamapant 
Venu Shamapant is a co-founder of LiveOak Ventures and has invested in early-stage Texas companies since 1999. He serves on the boards of LiveOak portfolio companies including AmplifAI, Osano, Flo Recruit, Take Command Health, and Illuma, and has supported multiple successful exits such as Mavenir (acquired by Mitel), eventador.io (acquired by Cloudera), Infocyte (acquired by Datto), and data.world (acquired by ServiceNow). Prior to LiveOak, Venu was a General Partner at Austin Ventures and previously worked at McKinsey & Company and Mentor Graphics.
Nick Evens 
Nick is the President and CEO of Curql Collective, LLC, where he helps credit unions and fintechs collaborate on transformative technologies that reduce risk and improve the member experience. Curql Fund I includes 68 credit union and industry investors with over $250MM in capital to deploy. Previously, Nick led equity investment strategy as President of The Veridian Group, Inc., the CUSO holding company of Veridian Credit Union.
Have Questions About Voice Security for Your Organization?
Our team is here to provide you with the insights and guidance you need to implement secure, seamless voice authentication for your organization. Reach out today and let us help you find the best solution for your needs.
