Newsroom
Truity Credit Union Elevates Security and Transforms Member Authentication
April 3, 2025 | Company Announcements
Truity Credit Union is advancing its commitment to security and member experience by integrating IllumaSHIELD™ into its contact center and Intelligent Virtual Agent (IVA) system. This AI-powered voice authentication solution delivers faster, more secure, and... [ more ]
Truity Credit Union Elevates Security and Transforms Member Authentication
| Company Announcements
Truity Credit Union is advancing its commitment to security and member experience by integrating IllumaSHIELD™ into its contact center and Intelligent Virtual Agent (IVA) system. This AI-powered voice authentication solution delivers faster, more secure, and... [ more ]
Illuma Secures SOC 2 Compliance for Fourth Year
March 28, 2025 | Company Announcements
Illuma, a leader in real-time voice authentication and fraud prevention for financial institutions, proudly announces the successful completion of its SOC 2 Type II audit for the fourth consecutive year. This achievement reaffirms Illuma’s ongoing... [ more ]
Illuma Secures Strategic Financing from Stifel Bank
February 19, 2025 | Company Announcements
Funding will accelerate growth and enhance fraud solutions for banks and credit unions. Illuma, a leader in voice authentication and fraud prevention solutions for community financial institutions (CFIs), today announced it has secured strategic financing... [ more ]
Illuma Shield™ Voice Authentication Now Available on Genesys AppFoundry
October 10, 2024 | Company Announcements
Mid-market focused voice verification solution integrates with Genesys Cloud to deliver frictionless caller authentication. Illuma Labs, a voice biometrics provider specializing in serving community financial institutions, today announced its market leading voice authentication solution, Illuma... [ more ]
Illuma Closes $9M Series-A to Accelerate Innovation and Battle Fraud
September 10, 2024 | Company Announcements
Rapidly growing voice authentication solution provider earns support from seven well-known investment groups. Illuma Labs, a leader in voice authentication technology for banking contact centers, has secured $9 million in Series A funding led by... [ more ]
AmeriCU Credit Union Adds Illuma Voice Verification for Seamless Security
August 21, 2024 | Company Announcements
Seamless 24/7 Member Experience with Voice Authentication and Conversational AI Integration in Call Centers. AmeriCU Credit Union, one of New York State’s largest full-service credit unions, has deployed Illuma Shield™ voice verification technology in their... [ more ]
Illuma Founder and CEO, Milind Borkar, Named to AI 75 List by Dallas Innovates
May 8, 2024 | Awards & Honors
R&D leader at the intersection of voice biometrics and AI makes the inaugural list for DFW innovators in artificial intelligence for 2024. Illuma Labs CEO, Milind Borkar, was recognized at the Convergence AI Conference on... [ more ]
SF Fire Credit Union Adds Illuma Voice Authentication to Call Center
January 20, 2024 | Company Announcements
Illuma Labs’ voice verification solution and the Glia Interaction Platform strengthen security while improving member experience in the contact center SF Fire Credit Union, a community-focused financial institution serving the Bay Area, has deployed Illuma... [ more ]
P1FCU Launches Illuma Voice Authentication for 100,000 Members
August 21, 2023 | Company Announcements
Members of this Pacific Northwest credit union are gaining access to voice verification with Illuma Shield™ P1FCU (Potlatch No. 1 Credit Union) is continuing to grow its recognition as a technology-forward financial institution by adopting... [ more ]
Financial Plus Credit Union Improves Member Experience with Illuma Voice Authentication
June 21, 2023 | Company Announcements
Financial Plus deploys Illuma Shield™ voice verification to prevent fraud and create a seamless call center experience for members Financial Plus Credit Union recently rolled out voice authentication software as part of its push... [ more ]