June 17, 2025 | Success Stories Empower Federal Credit Union Launches Voice Authentication, Securing over 30,000 Members in the First 6 Months Read More
June 10, 2025 | Success Stories Wellby Financial Transforms Member Experience and Reduces Fraud with IllumaSHIELD™ Read More
November 22, 2024 | Success Stories AmeriCu and Illuma Talk Voice Authentication with CU Broadcast Read More
October 22, 2024 | Success Stories Dort Financial Credit Union Improves Upsells, Cuts Escalations, and Ends Agent Attrition Read More
September 10, 2024 | Success Stories Financial Plus Credit Union Cuts Authentication Time 93% and AHT 14% Read More
August 21, 2024 | Success Stories Evans Bank Reduces Call Times by 40 Seconds with IllumaSHIELD™ Read More
March 14, 2024 | Success Stories WyHy Federal Credit Union Reduces Verification time 83% and Cuts Abandon Rate 50% Read More
September 13, 2023 | Success Stories Hudson Valley Credit Union Cuts Speed of Answer 30% and Abandonment Rate 51% with Rapid Voice Verification Read More
March 2, 2023 | Success Stories Dort Financial Credit Union Cuts Hold Times by 58% and Escalations by 65% with Voice Authentication Read More