Evans Bank Adds Illuma Shield Voice Authentication as Latest Customer Experience Enhancement

A 100 year-old bank deploys high-tech voice verification for convenience and security Williamsville, NY: Evans Bank has announced voice authentication as the latest step in the financial institution’s continuous journey of digital transformation. The community... [ more ]

Notre Dame Federal Credit Union Makes Voice Authentication Available for Members

Members banking with NDFCU will have frictionless, secure access to their accounts using voice biometrics St. Joseph County, Indiana: Notre Dame Federal Credit Union (NDFCU) is partnering with an award-winning CUSO, Illuma, to rapidly deploy... [ more ]

Hudson Valley Credit Union Rolls Out Voice Verification for Members

Major NY credit union enhances account security by activating Illuma Shield™ voice authentication solution Poughkeepsie, New York: Hudson Valley Credit Union (HVCU) announced the implementation of voice biometric authentication in the organization’s contact center. By... [ more ]

Illuma Integrates Voice Authentication Solution with Genesys Cloud CX™

Credit unions can now deploy voice verification and fraud prevention software on the all-in-one, composable cloud experience orchestration platform from Genesys Plano, TX: Illuma Labs today announced a new integration between its flagship voice biometrics... [ more ]


Chad Rogers, Executive Vice President and Chief Operating Officer at Connexus Credit Union, took the stage at the FinovateFall 2022 conference in New York City in September with Milind Borkar, Ph.D., Chief Executive Officer and... [ more ]

Connexus Credit Union And TDECU Invest In Illuma

Credit unions are doubling down on their investment in the Illuma Shield™ voice authentication solution  Plano, TX: Two existing Illuma Labs clients, Connexus Credit Union and TDECU, have reconfirmed their commitment to partnering with the... [ more ]

Dort Financial Credit Union Adds Voice Authentication for Members

Michigan-based credit union rolls out Illuma Shield™ voice verification solution for enhanced account security Grand Blanc, Michigan: Dort Financial Credit Union has joined a growing number of credit unions in implementing voice biometric authentication in... [ more ]

New York Credit Union Association Affiliate Universal Sharing Network Invests in Illuma Labs’ Voice Authentication for Credit Unions

Partnership funds expansion for CUSO FinTech focused on member experience and fraud prevention Albany, NY: Furthering the mission to “Reach Connect Succeed,” the New York Credit Union Association and its affiliate UsNet have announced their... [ more ]

SCE Credit Union Partners with Illuma for Voice Authentication

Voice verification rolled out to over 60,000 members at SCE Credit Union for convenient security Irwindale, CA: SCE Credit Union is excited to partner with Illuma Labs, the leading provider of voice authentication and fraud... [ more ]

Illuma and Posh Technologies Win NACUSO “Next Big Idea” Competition

Voice authentication and conversational AI/IVR integration awarded first prize at “Shark Tank” style event Plano, TX: Two CUSOs, Illuma Labs and Posh Technologies, have been announced as the winners of NACUSO’s “Next Big Idea” award.... [ more ]