Service Federal Credit Union Implements IllumaSHIELD™ to Advance Security and Streamline Member Verification

October 7, 2025 | Company Announcements

Illuma, the leading provider of voice authentication and fraud prevention technology, has entered a strategic partnership with Service Federal Credit Union (SFCU), the largest credit union in New Hampshire with more than 350,000 members worldwide.... [ more ]

Connexus Credit Union Presents Illuma Innovative Security Solution at FinovateFall 2022

October 15, 2022 | Events & Partnerships

Chad Rogers, Executive Vice President and Chief Operating Officer at Connexus Credit Union, took the stage at the FinovateFall 2022 conference in New York City in September with Milind Borkar, Ph.D., Chief Executive Officer and... [ more ]

Connexus Credit Union And TDECU Invest In Illuma

August 5, 2022 | Company Announcements

Credit unions are doubling down on their investment in the Illuma Shield™ voice authentication solution  Two existing Illuma Labs clients, Connexus Credit Union and TDECU, have reconfirmed their commitment to partnering with the technology firm... [ more ]

Dort Financial Credit Union Adds Illuma Voice Authentication for Members

August 2, 2022 | Company Announcements

Michigan-based credit union rolls out Illuma Shield™ voice verification solution for enhanced account security Dort Financial Credit Union has joined a growing number of credit unions in implementing voice biometric authentication in the call center.... [ more ]

New York Credit Union Association Affiliate UsNet Invests in Illuma Voice Authentication for Credit Unions

June 13, 2022 | Company Announcements

Partnership funds expansion for CUSO FinTech focused on member experience and fraud prevention Furthering the mission to “Reach Connect Succeed,” the New York Credit Union Association and its affiliate UsNet have announced their partnership to... [ more ]

SCE Credit Union Partners with Illuma for Voice Authentication

May 9, 2022 | Company Announcements

Voice verification rolled out to over 60,000 members at SCE Credit Union for convenient security SCE Credit Union is excited to partner with Illuma Labs, the leading provider of voice authentication and fraud prevention solutions... [ more ]

Illuma and Posh Technologies Win NACUSO “Next Big Idea” Competition

May 4, 2022 | Awards & Honors

Voice authentication and conversational AI/IVR integration awarded first prize at “Shark Tank” style event Two CUSOs, Illuma Labs and Posh Technologies, have been announced as the winners of NACUSO’s “Next Big Idea” award. The event,... [ more ]

Illuma and Posh Technologies Receive 2022 Innovation Award for Member Experience

March 29, 2022 | Awards & Honors

Integration featuring voice authentication and conversational AI/IVR wins Member Experience category in CreditUnions.com Innovation Series  Two CUSOs, Illuma Labs and Posh Technologies, have been announced as the winners of the CreditUnions.com 2022 Innovation Series award... [ more ]

CreditUnions.com Announces 2022 Innovation Series Winners

March 8, 2022 | Awards & Honors

Digital Onboarding, Zest AI, and Illuma are the winners of CreditUnions.com’s fifth-annual Innovation Series. The 2022 series explored innovations in three categories: digital, lending, and member experience. The winners were selected by credit union executives... [ more ]

Illuma Labs Completes Mitel Integration for Voice Authentication Solution

September 8, 2021 | Company Announcements

Credit unions using the Mitel MiVoice Business Platform can now rapidly deploy voice verification and fraud prevention software Illuma Labs has completed another major milestone by integrating Illuma Shield™ with Mitel MiVoice Business, one of... [ more ]