First New York Federal Credit Union Strengthens Fraud Protection with IllumaSHIELD™
May 6, 2025 | Company Announcements
First New York Federal Credit Union has joined forces with Illuma, the leader in voice authentication technology, to strengthen fraud prevention and enhance member security. By implementing IllumaSHIELD™ Voice Authentication, the credit union is modernizing... [ more ]
AmeriCU Credit Union Adds Illuma Voice Verification for Seamless Security
August 21, 2024 | Company Announcements
Seamless 24/7 Member Experience with Voice Authentication and Conversational AI Integration in Call Centers. AmeriCU Credit Union, one of New York State’s largest full-service credit unions, has deployed Illuma Shield™ voice verification technology in their... [ more ]
Illuma Founder and CEO, Milind Borkar, Named to AI 75 List by Dallas Innovates
May 8, 2024 | Awards & Honors
R&D leader at the intersection of voice biometrics and AI makes the inaugural list for DFW innovators in artificial intelligence for 2024. Illuma Labs CEO, Milind Borkar, was recognized at the Convergence AI Conference on... [ more ]
SF Fire Credit Union Adds Illuma Voice Authentication to Call Center
January 20, 2024 | Company Announcements
Illuma Labs’ voice verification solution and the Glia Interaction Platform strengthen security while improving member experience in the contact center SF Fire Credit Union, a community-focused financial institution serving the Bay Area, has deployed Illuma... [ more ]
P1FCU Launches Illuma Voice Authentication for 100,000 Members
August 21, 2023 | Company Announcements
Members of this Pacific Northwest credit union are gaining access to voice verification with Illuma Shield™ P1FCU (Potlatch No. 1 Credit Union) is continuing to grow its recognition as a technology-forward financial institution by adopting... [ more ]
Financial Plus Credit Union Improves Member Experience with Illuma Voice Authentication
June 21, 2023 | Company Announcements
Financial Plus deploys Illuma Shield™ voice verification to prevent fraud and create a seamless call center experience for members Financial Plus Credit Union recently rolled out voice authentication software as part of its push... [ more ]
Glia and Illuma Partnership Brings Seamless Voice Authentication to Customer Interactions
June 20, 2023 | Events & Partnerships
Evans Bank and WyHy FCU among first to deploy Illuma Shield™ on Glia Interaction Platform Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone and automated self-service on a single platform, and Illuma... [ more ]
WyHy Federal Credit Union Transforms Member Security with Illuma Shield Voice Authentication
June 7, 2023 | Company Announcements
Wyoming based credit union implements state-of-the-art voice verification software on Glia Interaction Platform to secure member transactions in the call center WyHy Federal Credit Union has implemented industry leading security measures in its call center... [ more ]
Evans Bank Adds Illuma Shield Voice Authentication as Latest Customer Experience Enhancement
April 18, 2023 | Company Announcements
A 100 year-old bank deploys high-tech voice verification for convenience and security Evans Bank has announced voice authentication as the latest step in the financial institution’s continuous journey of digital transformation. The community bank chose... [ more ]
Notre Dame Federal Credit Union Makes Illuma Voice Authentication Available for Members
March 21, 2023 | Company Announcements
Members banking with NDFCU will have frictionless, secure access to their accounts using voice biometrics Notre Dame Federal Credit Union (NDFCU) is partnering with an award-winning CUSO, Illuma, to rapidly deploy modern voice authentication technology... [ more ]