Newsroom
Mid-Atlantic FCU Partners with Illuma to Boost Security with Voice Authentication
April 15, 2025 | Company Announcements
Mid-Atlantic Federal Credit Union (Mid-Atlantic FCU), a leading financial institution serving Montgomery County, Maryland, has partnered with Illuma, the leader in voice authentication solutions, to implement IllumaSHIELD™, an advanced voice biometrics solution designed to improve... [ more ]
Financial Plus Credit Union Improves Member Experience with Illuma Voice Authentication
June 21, 2023 | Company Announcements
Financial Plus deploys Illuma Shield™ voice verification to prevent fraud and create a seamless call center experience for members Financial Plus Credit Union recently rolled out voice authentication software as part of its push... [ more ]
Glia and Illuma Partnership Brings Seamless Voice Authentication to Customer Interactions
June 20, 2023 | Events & Partnerships
Evans Bank and WyHy FCU among first to deploy Illuma Shield™ on Glia Interaction Platform Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone and automated self-service on a single platform, and Illuma... [ more ]
WyHy Federal Credit Union Transforms Member Security with Illuma Shield Voice Authentication
June 7, 2023 | Company Announcements
Wyoming based credit union implements state-of-the-art voice verification software on Glia Interaction Platform to secure member transactions in the call center WyHy Federal Credit Union has implemented industry leading security measures in its call center... [ more ]
Evans Bank Adds Illuma Shield Voice Authentication as Latest Customer Experience Enhancement
April 18, 2023 | Company Announcements
A 100 year-old bank deploys high-tech voice verification for convenience and security Evans Bank has announced voice authentication as the latest step in the financial institution’s continuous journey of digital transformation. The community bank chose... [ more ]
Notre Dame Federal Credit Union Makes Illuma Voice Authentication Available for Members
March 21, 2023 | Company Announcements
Members banking with NDFCU will have frictionless, secure access to their accounts using voice biometrics Notre Dame Federal Credit Union (NDFCU) is partnering with an award-winning CUSO, Illuma, to rapidly deploy modern voice authentication technology... [ more ]
Hudson Valley Credit Union Rolls Out Illuma Voice Verification for Members
December 12, 2022 | Company Announcements
Major NY credit union enhances account security by activating Illuma Shield™ voice authentication solution Hudson Valley Credit Union (HVCU) announced the implementation of voice biometric authentication in the organization’s contact center. By partnering with Illuma,... [ more ]
Illuma Integrates Voice Authentication Solution with Genesys Cloud CX™
November 29, 2022 | Events & Partnerships
Credit unions can now deploy voice verification and fraud prevention software on the all-in-one, composable cloud experience orchestration platform from Genesys Illuma Labs today announced a new integration between its flagship voice biometrics product, Illuma... [ more ]
Connexus Credit Union Presents Illuma Innovative Security Solution at FinovateFall 2022
October 15, 2022 | Events & Partnerships
Chad Rogers, Executive Vice President and Chief Operating Officer at Connexus Credit Union, took the stage at the FinovateFall 2022 conference in New York City in September with Milind Borkar, Ph.D., Chief Executive Officer and... [ more ]
Connexus Credit Union And TDECU Invest In Illuma
August 5, 2022 | Company Announcements
Credit unions are doubling down on their investment in the Illuma Shield™ voice authentication solution Two existing Illuma Labs clients, Connexus Credit Union and TDECU, have reconfirmed their commitment to partnering with the technology firm... [ more ]
Dort Financial Credit Union Adds Illuma Voice Authentication for Members
August 2, 2022 | Company Announcements
Michigan-based credit union rolls out Illuma Shield™ voice verification solution for enhanced account security Dort Financial Credit Union has joined a growing number of credit unions in implementing voice biometric authentication in the call center.... [ more ]