Real-Time Protection Against Synthetic Voice Fraud—Powered by IllumaSHIELD™
Deepfake voice attacks are no longer theoretical. They are actively targeting financial institutions, exploiting contact center agents and manipulating call center workflows. IllumaSHIELD™ now delivers real-time deepfake detection—specifically engineered to meet the security demands of banks, credit unions, and financial contact centers.
The Threat Is Real. The Risk Is Growing.
Voice deepfakes—synthetic audio generated by AI—can convincingly impersonate legitimate account holders with just seconds of recorded speech. These attacks are already being used to:
- Bypass traditional authentication and fraud prevention protocols
- Reset credentials and take over accounts
- Manipulate customer service agents into authorizing fraudulent transactions
With the rise of generative AI, these tools are easily accessible to anyone with a smartphone. Every institution that relies on voice for identity verification must treat this threat as an immediate priority.
IllumaSHIELD™: The Industry’s Most Advanced Deepfake Defense
IllumaSHIELD™ integrates real-time, passive deepfake detection into your existing voice authentication workflows—without disrupting the caller experience or adding friction.
Key Capabilities:
- Passive Detection: Analyzes voice characteristics during live calls to detect AI-generated speech—no user prompts or changes to the call flow.
- Agent Alerts: Instantly notifies contact center agents of potential risky activity, enabling real-time response and escalation.
- Frictionless Security: Enhances protection without relying on passwords, security questions, or additional steps for users.
- AI-Trained, AI-Defended: Continuously updated detection models trained on diverse deepfake voice samples to stay ahead of evolving threats.
This is a critical layer of security purpose-built for today’s AI-driven threat landscape.
Recognized by Industry and Regulatory Leaders
Federal Reserve Vice Chair for Supervision, Michael Barr, has explicitly called on financial institutions to deploy advanced AI tools to detect and neutralize synthetic media. Illuma is answering that call—leading the industry with enterprise-ready solutions that deliver measurable protection today.
“Financial institutions should deploy advanced AI tools capable of detecting deepfakes and other synthetic media before they cause damage.”
Michael Barr, Federal Reserve Vice Chair for Supervision
Legacy fraud tools are not built to detect synthetic voice manipulation. IllumaSHIELD™ is.
Built for Financial Services. Trusted Across the Industry.
IllumaSHIELD™ is trusted by leading financial institutions to:
- Reduce fraud loss and exposure
- Maintain a seamless account holder experience
- Secure contact center authentication workflows
- Strengthen regulatory compliance
Illuma has been honored with the “Best of Show” award at FinovateSpring 2025, building on its earlier win at FinovateFall 2024 and the CreditUnions.com Innovation Series award for “Innovations in Fraud.” These accolades underscore the strength of our ongoing innovation, especially in real-time voice deepfake detection—an area of increasing importance for financial institutions.
Deepfake fraud is here. IllumaSHIELD™ is the solution.
