Operations & Member Experience Council and Technology Council Conference 2025
September 28 - October 1, 2025
Phoenix, AZ
Illuma is proud to join the 2025 Operations & Member Experience Council and Technology Council Conference in Phoenix to discuss the issues shaping credit unions’ future. From building lasting member loyalty and increasing employee engagement to navigating automation, AI, and the evolving regulatory landscape. See Illuma’s IllumaSHIELD™ voice authentication in action at Booth 1102 or book a demo today.
Illuma is Presenting
September 29: Speed Round Competition Demonstration
Breakout Session:
Voice Authentication vs. Fraud: Real-Time Protection from Deepfakes.
Speaker: Amy Travers, Vice President of Sales
Date/Time: September 30, 10:45-11:30 AM
Location: Exhibition Hall
Fraudsters are using AI to mimic voices, steal identities, and create convincing fake conversations-but voice technology is striking back. In this session, discover how voice authentication can prevent fraud before it happens, identify deepfakes in real time, and provide a smooth, secure experience for legitimate users. Join us for a live demo, real-world case studies, and an inside look at how voice is emerging as the new frontline in digital security.
Don’t miss this opportunity to hear how Illuma is helping organizations secure customer interactions while delivering seamless, frictionless experiences.
Download the Presentation
Speaker: Amy Travers, Vice President of Sales
Amy Travers leads Sales at Illuma, where she works closely with financial institutions to transform voice interactions into secure, seamless, and trusted experiences. Her leadership is focused on delivering measurable business value while protecting account holders and enhancing the overall contact center journey.
Connect with Illuma
Visit our booth #1102 to:
- See live demos of IllumaSHIELD™ in action!
- Learn how organizations are reducing fraud and improving containment.
- Speak directly with our team about your security and customer experience challenges.
Attend the Event
Operations & Member Experience Council and Technology Council Conference 2025 is the place to learn, connect, and be inspired. Register here to join us and other industry leaders for this transformative event.
Stay Updated
Follow Illuma on LinkedIn for event updates, speaker highlights, and behind-the-scenes content from Glia Interact.
About Illuma
Illuma, based 100% in the US, is the FinTech leader and the only CUSO specialized in voice authentication and fraud prevention. Its flagship solution, IllumaSHIELD™, uses AI-powered voice biometrics to deliver secure, seamless authentication, reducing fraud risks while improving efficiency in contact centers.
IllumaSHIELD™ has been featured at premier FinTech events and has won multiple accolades, including The League of Credit Unions & Affiliates 2025 Shark Tank Winner, ‘Best in Show’ at Finovate, VentureTech, CreditUnions.com Innovation Series, and NACUSO Next Big Idea, recognizing our leadership in financial technology innovation.
