Operations and Technology Councils’ Conference
September 21-24, 2026
Las Vegas, NV
Illuma will be attending the Operations & Technology Councils’ Conference 2026, hosted by America’s Credit Unions, where credit union leaders and professionals come together to explore the latest innovations in operations, technology, member experience, and digital transformation. The conference focuses on critical topics including artificial intelligence, fraud prevention, operational efficiency, and emerging technologies shaping the future of financial services.
At the event, Illuma will showcase how IllumaSHIELD™ Voice Security enables credit unions to strengthen fraud prevention, modernize authentication, and secure every voice interaction.
Illuma is Participating
Education Session:
AI Is Here-Now What? A Credit Union Playbook for Responsible Adoption
Artificial Intelligence is transforming how credit unions serve members, prevent fraud, and improve efficiency. This session provides a practical overview of AI and generative AI, highlighting real-world applications and emerging opportunities. Attendees will learn key governance, ethics, and risk management principles—including transparency, fairness, privacy, and accountability—and gain a roadmap for adopting AI responsibly while maintaining compliance and member trust.
Connect with Illuma
Join us at our booth to discuss:
- Protect the voice channel from modern fraud without slowing legitimate members and eliminating friction from calls
- Reduce verification time and improve member trust using AI-powered voice security
- Implement IllumaSHIELD™ in days and start realizing measurable results immediately.
Attend the Event
Join peers at the premier event for credit union operations, credit union technology, and credit union member experience professionals. Discuss vital topics like AI adoption in credit unions, member experience solutions, fraud prevention, and credit union digital transformation.
Stay Updated
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About Illuma
Illuma is the FinTech leader in Voice Security and the only CUSO dedicated to securing voice interactions for financial institutions. IllumaSHIELD™ is a comprehensive Voice Security platform that combines real-time voice authentication, fraud prevention, adaptive multi-factor authentication (MFA), deepfake detection, and Human + AI collaborative intelligence to continuously verify identity and secure every conversation. Implemented in days, IllumaSHIELD™ helps organizations reduce fraud, streamline authentication, and deliver more secure, seamless account holder experiences across contact center and self-service channels.
Illuma’s leadership in Voice Security has been recognized through multiple Best in Show and innovation awards, including Finovate, VentureTech, the CreditUnions.com Innovation Series, NACUSO’s Next Big Idea Competition, and The League of Credit Unions & Affiliates Shark Tank. For more information, visit illuma.cx.
