Introducing the Next Generation of IllumaSHIELD™: Advanced Voice Security

152 Views1928

Illuma, the leading provider of voice security, is proud to announce the launch of the next-generation IllumaSHIELD™ platform — setting a new benchmark for intelligent, adaptive voice security.

Building on years of proven performance across institutions large and small, and enabling millions of secure voice interactions across the US, the new IllumaSHIELD™ voice security platform delivers advanced, proactive defenses against evolving fraud threats while preserving the effortless experience account holders expect.

Key Capabilities — Including New Features Coming Soon:

• Proven Voice Authentication Engine – The trusted IllumaSHIELD™ core, enabling frictionless and secure user verification.
• ActiveLearning™ – Continuously refine voiceprints to improve accuracy with every call.
• AnytimeAuthentication^TM – Re-authenticate callers anytime throughout live interactions to maintain session integrity.
• AutoLockout^TM – Proactively block brute-force and repeated fraud attempts before they impact operations.
• Social Engineering Risk Scoring – Detect behavioral and acoustic anomalies to identify imposters or similar-sounding voices.
• Deepfake Risk Scoring – Detect synthetic voice impersonation and AI-generated speech manipulation in real time.
• Fraud Risk Flagging – Merge human and AI insights to flag risky accounts, phone numbers, and voiceprints with real-time alerts and automated fraud reporting workflows.
• TrustedNumber^TM – Combine voice biometrics with trusted phone numbers for adaptive verification confidence.
• One-Time Passcode (OTP) – Supported via email or phone offering flexible, layered security.

“This next generation of IllumaSHIELD™ reflects our commitment to staying ahead of an accelerating fraud landscape,” said Milind Borkar, Founder and CEO of Illuma. “We’re empowering organizations to deliver seamless, secure conversations — while giving their teams powerful tools to prevent emerging threats like deepfakes and social engineering.”

Already using IllumaSHIELD™? Reach out to your Client Success Team and upgrade to the latest features.

Illuma, based 100% in the US, is the FinTech leader specializing in real-time voice security solutions. Its flagship solution, IllumaSHIELD™, uses AI-powered voice biometrics to deliver secure, seamless authentication, reducing fraud risks while improving efficiency in contact centers. 

IllumaSHIELD™ has been featured at premier FinTech events and has won multiple accolades, including ‘Best in Show’ at Finovate, VentureTech, CreditUnions.com Innovation Series, NACUSO Next Big Idea, and The League of Credit Unions & Affiliates 2025 Shark Tank Winner recognizing our leadership in financial technology innovation.