Illuma Wins “Best of Show” at Finovate for Voice Deepfake Detection Technology
May 13, 2025 | Events & Partnerships
We’re proud to announce that Illuma has been awarded “Best of Show” at FinovateSpring 2025, following our previous win at FinovateFall 2024. This back-to-back recognition reflects the strength of our continued innovation, particularly in real-time voice deepfake detection—a rapidly growing priority for financial institutions.
Illuma Demo at FinovateSpring 2025
The Innovation Driving the Recognition: Deepfake Detection
While voice authentication has long been a cornerstone of IllumaSHIELD™, it was our live demonstration of deepfake detection capabilities that captured attention at both Finovate events. As generative AI continues to advance, so do the threats it introduces—particularly in the form of synthetic voice attacks targeting contact centers. Illuma’s approach to deepfake detection directly addresses this challenge, enabling financial institutions to stay ahead of sophisticated fraud tactics.
Our demo showed how IllumaSHIELD™ can detect AI-generated voices in real-time, without disrupting the caller experience. This technology brings a new level of trust and security to voice channels, making it a critical layer in today’s fraud prevention strategies.
“Our deepfake detection demo struck a chord because it speaks directly to what financial institutions are worried about right now—protecting their phones and contact centers from the ever increasing sophistication of fraud threats,” said Milind Borkar, Founder and CEO of Illuma. “Winning ‘Best of Show’ twice validates our role as the leader in this space.”
Why Deepfake Detection Matters Now
The rapid growth of generative AI and deepfake technology poses an urgent threat to account holder trust and operational security. Contact centers are increasingly targeted by attackers to bypass traditional authentication systems. Illuma’s proprietary deepfake detection engine is designed to:
- Identify synthetic voices in real-time, with no need for call interruption
- Integrate seamlessly with existing voice authentication and contact center workflows
- Adapt and learn using advanced AI models, improving accuracy over time
- Protect both employees and account holders from increasingly sophisticated fraud attempts
This innovation not only strengthens our authentication platform but represents a paradigm shift in proactive voice security.
To learn more about how IllumaSHIELD™ is transforming contact center authentication, schedule a demo today!