March 17, 2025 | Fraud Prevention AI-powered Voice Biometrics: The Key Weapon in the Fraud War Read More
February 23, 2025 | Voice Authentication Knowledge Based Authentication is Failing…What’s the Alternative Read More
February 23, 2025 | Voice Authentication Knowledge Based Authentication is Failing…What’s the Alternative Read More
September 24, 2024 | Voice Authentication Exploring Voice Biometrics and Banking Call Centers Read More
April 29, 2024 | Voice Authentication Can You Use Passive Voice Authentication for More Secure Helpdesk Calls? Read More
March 17, 2025 | Fraud Prevention AI-powered Voice Biometrics: The Key Weapon in the Fraud War Read More
December 3, 2024 | Fraud Prevention The Intersection of AI, Voice Biometrics, and Call Center Fraud Risk Read More
January 20, 2025 | Contact Center Optimization Your Call Center Is Protected with Voice Biometrics. What’s Next? Read More
August 30, 2024 | Contact Center Optimization What If Banking Call Centers Had Extra Time on Every Call? Read More
February 20, 2024 | Contact Center Optimization The Real Cost of Contact Center Authentication: Part 4 – ROI for Voice Authentication Read More
November 22, 2024 | Success Stories AmeriCu and Illuma Talk Voice Authentication with CU Broadcast Read More
October 22, 2024 | Success Stories Dort Financial Credit Union Improves Upsells, Cuts Escalations, and Ends Agent Attrition Read More
September 10, 2024 | Success Stories Financial Plus Credit Union Cuts Authentication Time 93% and AHT 14% Read More
July 7, 2024 | Trends & Technology Enhancing Banking Call Center Fraud Prevention with Voice Biometrics Read More
June 10, 2024 | Trends & Technology Top FinTech Priorities for Financial Institutions in 2024 Read More
October 25, 2023 | Trends & Technology What We Learned about the Future of AI and Credit Unions at CUNA Read More
April 17, 2024 | Events & Partnerships WyHy Credit Union’s Success with Voice Authentication Makes the CU Broadcast News Read More
November 27, 2023 | Events & Partnerships Hudson Valley CU’s Steve Goodwine Appears on CU Broadcast with Illuma Read More
January 15, 2025 | Product & Company Updates Introducing The Risk Rating Feature for Illuma Shield™ Read More
April 3, 2019 | Product & Company Updates Illuma Founder & CEO Panelist in Homeland Security Subcommittee Presentation Read More