Biometrics & Privacy Laws for Voice Recognition Technology
2025 EDITION
A voiceprint is a unique identifier, much like a fingerprint, and is considered personally identifiable information (PII). As such, it must be handled with the utmost care and confidentiality. But what does that look like in practice?
The answer is: “It depends.”
WHITE PAPER
Biometrics & Privacy Laws:
Best Practices for Implementing IllumaSHIELD™ (2025 Edition)
Regulations can vary significantly by state on key issues such as:
- Notices and disclosure
- Retention limits for voiceprints
- Rules for obtaining member consent
- Breach notification requirements
This white paper offers an overview of voice biometrics and privacy, along with best practices for implementing IllumaSHIELD™ in financial institution call centers to help meet regulatory requirements and guidelines.
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DISCLAIMER: This information is provided for informational purposes only and should not be construed as legal advice on any subject matter. You should not act or refrain from acting on the basis of any content included herein without seeking legal or other professional advice.