Webinar: Voice Security in Action
June 16, 2026
Illuma’s webinar series brings industry leaders together to share insights, best practices, and strategies for strengthening voice security and enhancing the account holder experience. Explore emerging fraud trends, innovative technologies, and real-world solutions—and see IllumaSHIELD™ Voice Security in action by booking a demo today.
Webinar
Voice Security in Action:
Protecting the Contact Center Without Slowing It Down
Speaker: Connor Slone, Account Executive
Date/Time: June 16, 2026 from 10 AM – 11 AM EST
Fraud in the contact center has fundamentally changed. AI-generated voice clones, coordinated social engineering, and account takeover attempts are no longer emerging threats—they’re already targeting credit unions today.
The challenge isn’t just stopping fraud. It’s doing so without increasing friction, adding operational burden, or delaying deployment.
In this session, Illuma introduces a modern approach to Voice Security—one that goes beyond authentication to actively protect every interaction in real time, across both live agents and automated channels.
You’ll learn how credit unions are:
- Stopping fraud as it happens—including impersonation and AI-driven attacks
- Eliminating high-friction authentication steps that slow agents and frustrate members
- Deploying quickly (often in days, not months) with minimal internal lift
- Delivering measurable value fast, from reduced handle time to stronger fraud prevention
If you’re evaluating how to modernize security without disrupting operations, this session will provide a clear, practical path forward.
Speaker: Connor Slone, Account Executive
Connor works closely with credit unions nationwide to modernize authentication strategies, improve operational efficiency, and address the growing risks of AI-driven fraud and deepfake voice attacks. His combined background in frontline financial services and fintech enables him to translate complex voice biometric and fraud prevention technologies into practical, real-world solutions for Illuma’s credit union partners.
Connect with Illuma
- See how IllumaSHIELD™ helps organizations secure voice interactions, detect fraud in real time, and streamline authentication across the contact center and IVA.
- Explore how leading financial institutions are strengthening Voice Security, lowering operational friction, and improving the account holder experience.
Attend the Webinar
Our webinars are a place to learn, connect, and be inspired. Register here to join us and other industry leaders for this transformative event.
Stay Updated
Follow Illuma on LinkedIn for event updates, speaker highlights, and behind-the-scenes content.
About Illuma
Illuma is the FinTech leader and the only CUSO specialized in real-time voice security solutions for financial institutions. Its flagship solution, IllumaSHIELD™, combines AI-powered voice biometrics and fraud defenses with Multi-Factor Authentication (MFA) and human-AI collaborative intelligence to deliver secure and seamless authentication, reducing fraud risks while improving efficiency in contact centers and self-service channels. IllumaSHIELD™ has been featured at premier FinTech events and has won multiple accolades, including ‘Best in Show’ at Finovate, VentureTech, CreditUnions.com Innovation Series, NACUSO Next Big Idea, and The League of Credit Unions & Affiliates 2025 Shark Tank recognizing our leadership in financial technology innovation.
